Payment and delivery

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany) and neighbouring countries: Belgium, Denmark, Iceland, Finland, France, Greek, Estonia, Italy, Latvia, Lichtenstein, Lithuania, Luxemburg, Malta, Netherlands, Norway, Austria, Poland, Portugal, Sweden, Swiss, Slovenia, Slovakia, Spain, Czech Republic, Hungary.

 

Dispatch costs

  • Domestic deliveries (Germany): We charge a flat shipping fee of €9.99  per order.
  • Deliveries to foreign countries: We charge a flat shipping fee for international deliveries €14.99

 

Accepted Payment options

  • Prepayment via transfer
  • Payment via SEPA corporate direct debit
  • Payment via credit card
  • Payment by invoice
  • Payment via Sofortüberweisung [immediate transfer]
  • iDEAL 

 

Further details on payment

Payment by invoice is from the second order onwards.

The invoice amount is to be settled at the time of payment on invoice within 14 days.

If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.

Special agreements related to the offered payment methods

Validity check

If we pay in advance, e.g. when paying an invoice or a debit note, your data will be forwarded to Stripe, 510 Townsend Street, CA 94103, USA San Francisco, for a validity check using a mathematical-statistic process in order to safeguard our authorised interests. We reserve the right  to reject the mode of payment of an invoice or debit note on the basis of the results of the validity check.

In case of questions, please contact us at the contact details mentioned in the Imprint.